Forge Wealth Group – Trading Course Return & Refund Policy

Last Updated: 03/01/2026

At Forge Wealth Group (“we,” “us,” or “our”), we strive to ensure that our students derive significant value from our trading courses. We recognize that circumstances may arise where a refund is requested. This Return & Refund Policy (“Policy”) outlines the terms and conditions under which refunds or cancellations are considered for our trading courses. By purchasing our trading course, you agree to comply with this Policy.

1. General Conditions

  1. Applicability
    This Policy applies to all trading course offerings provided by Forge Wealth Group. The Policy covers digital course materials, live or recorded webinars, and all associated educational resources.

  2. Company Address
    Forge Wealth Group
    71–75 Shelton Street, Covent Garden
    London, United Kingdom, WC2H 9JQ

2. 30-Day Refund Policy & Cooling-off Period

  1. 30-Day Right to Cancel

    • In accordance with UK Consumer Contracts Regulations, you have the right to request a refund within 30 days (“Cooling-off Period”) from the date of purchase, provided that no more than 25% of the overall course has been accessed or completed.

  2. How to Cancel

    • To request a refund within the 30-day period, email us at [email protected] with the subject line “Course Refund Request.” Include:
      • Your full name
      • Email address associated with your purchase
      • Date of purchase
      • Reason for your refund request (optional)
    • We will acknowledge your request within 2-3 business days and determine eligibility based on this Policy.

  3. Refund Method

    • If your refund is approved, we will process it to the original payment method used for purchase. Please allow up to 14 days for the refund to appear, depending on your bank or payment provider.

3. Refund Eligibility

  1. Course Access Threshold

    Refunds requested within the 30-day Cooling-off Period are eligible only if no more than 25% of the course has been accessed or completed.

  2. Usage Limitation

    Course access and completion may include, but are not limited to:

    • Accessing digital course modules or materials

    • Attendance at live mentorship calls or webinars

    • Viewing recorded mentorship sessions

    • Participation in private communities, group discussions, or direct mentor interaction

    If more than 25% of the course has been accessed or completed within the 30-day period, Forge Wealth Group reserves the right to refuse or limit a refund, as the mentorship and educational services will be deemed to have been substantially delivered.

    This provision is intended to ensure fairness for both students and mentors while maintaining compliance with applicable consumer protection regulations.

  3. Payment Plans

    • If you purchased the course via a payment plan, any approved refund will be proportional to the amount paid and the extent of content accessed, as deemed appropriate under this Policy.

  4. Special Offers or Guarantees

    • Any special offers, extended guarantees, or promotions will be stated explicitly at the time of purchase. They do not alter or extend the 30-day refund period unless specifically noted.

4. Non-Refundable Situations

We reserve the right to refuse or limit refunds in the following situations:.

  1. Policy Abuse

    • Repeated or excessive requests for refunds, or any indication of attempting to abuse this Policy.

  2. Violations of Terms

    • Violation of Forge Wealth Group Terms & Conditions, such as illegal sharing of course materials or other prohibited activities.
  3. Course Access Exceeded
    • Where more than 25% of the course has been accessed or completed, including access to digital materials, live or recorded sessions, mentorship, or community features.

  4. Requests After 30 Days

    • Any refund request made beyond the 30-day period from purchase.

5. Technical Issues

  1. Access or Platform Problems

    • If you experience technical difficulties preventing you from accessing the course content, please contact us at [email protected]. We will make every reasonable effort to resolve these issues promptly.

  2. Refunds for Technical Faults

    • If the technical problem is on our side and remains unresolved within a reasonable timeframe, a refund or course credit may be issued at our discretion, even if the 30-day period has lapsed.

6. Contact Information

  • Email: [email protected]
  • Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Please allow 2–3 business days for our team to respond to any inquiries regarding refunds, technical issues, or general course questions.

7. Policy Updates

We may update or modify this Return & Refund Policy at any time to reflect changes in our operations or legal requirements. The most recent version of this Policy will be available on our website and takes effect immediately upon publication.

By purchasing our trading course, you confirm that you have read, understood, and agree to be bound by this Return & Refund Policy.